Frequently Asked Questions
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What are your business hours?
We are open from Monday to Saturday, from 9:00 am to 6:00 pm. Please note that we are closed on most Sundays except on special occasions. For the latest updates on our opening hours, please visit our Facebook page regularly.
Where are you located?
Our seafood market is conveniently located at 82 Murray Street, Wagga Wagga, NSW 2650. Situated in the heart of Riverina, our location makes it easily accessible for customers.
What types of seafood do you offer?
We offer a wide variety of fresh seafood, including a selection of fish such as salmon, barramundi, snapper, and murray cod. We also provide shellfish options like prawns, crab, and lobster, as well as mollusks such as oysters, clams, and mussels. Our seafood selection varies based on seasonal availability.
Are your products fresh?
Yes, all our seafood is sourced directly from trusted suppliers at the Sydney Fish Market and local fishermen. We take great care to ensure the freshness and quality of our products. Our team follows proper storage and handling practices to maintain the optimal condition of the seafood.
Do you offer online ordering?
Yes, we provide online ordering for your convenience. You can browse our selection, place your order, and choose between in-store pickup or delivery to your doorstep. Please note that delivery may be subject to availability and certain geographic restrictions.
How can I ensure the quality of the seafood during transportation?
We pack our seafood with utmost care to maintain its freshness during transportation. We use appropriate insulation and ice packs to ensure the optimal temperature. Upon delivery, we recommend promptly refrigerating the seafood to maintain its freshness.
Do you offer any discounts or loyalty programs?
Yes, we have various discounts and loyalty programs available. Stay updated with our Facebook page to find information about our ongoing promotions, special offers, and loyalty program benefits.
Can I place a special order for a specific seafood item?
Absolutely! We strive to accommodate special requests. If you are looking for a particular seafood item, please contact us, and we will do our best to assist you.
What payment methods do you accept?
We accept various payment methods, including major credit cards such as Visa, Mastercard, and American Express, as well as debit cards and cash. For online orders, we also offer secure online payment options.
Do you have a return policy?
At Riverina Seafood Market, we are committed to providing you with the freshest and highest-quality seafood products. Due to the perishable nature of seafood and for food safety reasons, we are unable to accept returns or exchanges once the seafood items have been sold. We appreciate your understanding and cooperation in this matter.
Are you able to provide cooking instructions or seafood recipes?
Yes, upon request, we can provide cooking instructions and seafood recipes. Our knowledgeable staff is available to offer recommendations and guidance to help you prepare and enjoy your seafood. However, you can also find various seafood recipes on platforms like YouTube, which can be very helpful.
What is the recommended weekly seafood consumption requirement by the Australian Heart Foundation?
The Australian Heart Foundation recommends consuming a minimum of two servings of fish or seafood per week as part of a heart-healthy diet. Each serving should amount to approximately 150 grams (5 ounces). This recommendation is based on the numerous health benefits associated with seafood, particularly its rich content of omega-3 fatty acids, which are essential for heart health. By incorporating seafood into your diet regularly, you can support cardiovascular well-being and enjoy the nutritional advantages it offers
What sets Riverina Seafood Market apart in terms of promoting health through its seafood offerings?
At Riverina Seafood Market, we take pride in our unique approach to promoting health through our seafood business. Here’s what sets us apart:
- Emphasis on Freshness: We prioritize offering the freshest seafood available, as it retains more natural nutrients, including essential omega-3 fatty acids and minerals.
- Sustainable Sourcing: We are committed to responsible and sustainable sourcing practices. We work closely with trusted suppliers and local fishermen who follow sustainable fishing methods, contributing to the preservation of marine ecosystems.
- Quality Control: Our experienced team rigorously inspects and selects each seafood item to ensure the highest quality. We prioritize products that are free from antibiotics, hormones, and other harmful additives, allowing our customers to enjoy seafood in its purest form.
- Nutritional Expertise: Our knowledgeable staff can provide nutritional information, cooking suggestions, and seafood recommendations tailored to individual dietary needs, helping our customers make informed choices.
- Health Benefits of Seafood: Seafood is known for its numerous health benefits, including being a rich source of lean protein, omega-3 fatty acids, vitamins, and minerals. By incorporating seafood into your diet, you can support heart health, brain function, and overall well-being.
- By prioritising freshness, sustainability, quality control, nutritional expertise, and offering recipe inspiration, Riverina Seafood Market aims to provide a holistic approach to promoting health and well-being through our seafood offerings.
If you have any further questions or need assistance, please do not hesitate to contact our friendly customer service team. We appreciate your continued support and look forward to serving you the finest seafood products while prioritizing food safety and health.